Kinetix Golf Performance LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.kinetix.golf and use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
Contact Information: Name, email address, phone number
Account Information: Username, password, and account preferences
Payment Information: Billing address and payment method details (processed securely by third-party payment processors)
Profile Information: Age, fitness level, golf experience, and goals
Communication Data: Messages, feedback, and support requests
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on site, click patterns
Cookies and Tracking Data: As described in our Cookie Policy below
1.3 Information from Third Parties
We may receive information about you from:
Payment processors (transaction confirmations)
Social media platforms (if you connect your accounts)
Analytics providers
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision
Provide access to our golf fitness programs
Process payments and manage your account
Deliver course content and track progress
Provide customer support
2.2 Communication
Send purchase confirmations and course access information
Provide program updates and educational content
Respond to your inquiries and support requests
Send promotional materials (with your consent)
2.3 Improvement and Analytics
Analyze website usage and user behavior
Improve our programs and user experience
Conduct research and develop new features
Monitor and prevent fraud
2.4 Legal Compliance
Comply with applicable laws and regulations
Protect our rights and interests
Enforce our Terms of Service
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We work with trusted third-party service providers who assist us in operating our business:
Payment Processors: To process transactions securely
Email Service Providers: To send communications
Analytics Providers: To analyze website usage
Cloud Storage Providers: To store and manage data
Learning Management System: To deliver course content
3.2 Legal Requirements
We may disclose your information if required by law or in response to:
Court orders or legal processes
Government requests or investigations
Protection of our rights, property, or safety
Prevention of fraud or illegal activities
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small data files stored on your device that help us improve your experience on our website.
4.2 Types of Cookies We Use
Essential Cookies: Required for basic website functionality
Performance Cookies: Help us analyze website usage
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements
4.3 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
4.4 Third-Party Cookies
We may use third-party services that place cookies on your device:
Google Analytics (website analytics)
Facebook Pixel (advertising and analytics)
Payment processor cookies (transaction security)
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
Secure Socket Layer (SSL) encryption for data transmission
Secure servers and databases with restricted access
Regular security assessments and updates
Employee training on data protection practices
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
6.1 Access and Portability
Request access to your personal information
Receive a copy of your data in a portable format
6.2 Correction and Updates
Correct inaccurate personal information
Update your account information at any time
6.3 Deletion
Request deletion of your personal information
Close your account (subject to legal retention requirements)
6.4 Communication Preferences
Opt out of promotional emails
Manage your communication preferences
Unsubscribe from marketing communications
6.5 How to Exercise Your Rights
To exercise any of these rights, contact us at caddie@kinetix.golf. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records
When information is no longer needed, we will securely delete or anonymize it.
8. International Data Transfers
If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located and our business operates.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights
We do not sell personal information to third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
For privacy-related inquiries, please include “Privacy Policy” in the subject line.
13. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Data Protection Officer
For questions about data protection and privacy, you may contact our designated privacy contact at caddie@kinetix.golf.